Shipping Policy

The package size is 16 X 10 X 10 and the Package weight is 35 LBS.

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer FREE flat rate minimum 3 business days shipping to any of the 48 states in the US.

In order to qualify for the free shipping order must meet the minimum of (one 24-pack case)

International Shipping

We offer international shipping to the following countries: Canada and Mexico. And for all other countries by freight forwarding.

We will ship to the freight forwarding company of your choice.

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Modern-Life water is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

To track your order, click this link and enter your tracking number. https://www.ups.com/track?loc=en_US&requester=ST/

Shipping to P.O. boxes

If you're wondering if UPS will deliver to your PO Box, we'll sum it up for you in one word: no. USPS is the only shipping carrier authorized to touch every residential address in the country, including PO Boxes located within Post Offices

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one.

We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@orisefinance.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@orisefinance.com.